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This store has earned the following certifications.
【Safe & Durable】 Stay safe with Mollcity’s 18/8 stainless steel vacuum cups. These cups are free of BPA, lead, and PAES, ensuring a safer and taste-free drinking experience. Made entirely of non-toxic materials, every Mollcity cup guarantees your health and peace of mind.
【Thoughtful Design】 Designed for comfort and ease of use, Mollcity cups come with special easy-to-sip lids. The wider and thicker handle makes it easier for little hands to open the lid with less pressure on their fingers. Additionally, the extended sipping part prevents noses from getting hit and ensures a smooth flow of water.
【Anti-Tipp】 Avoid the worry of accidents with Mollcity’s unique soft base. Made of high-quality silicone, this base is slip-resistant, noiseless, and prevents dents. It also eliminates any clanging sounds, ensuring your cups remain stable and secure.
【Food-Grade Straws】 Enjoy the convenience of flexible, food-grade silicone straws. These straws are designed to be safe for oral development, offering a soft and chewable texture that protects your mouth from tough bumps. The stainless steel part ensures a smooth sip, and the straws are easy to clean with a brush.
【Insulation Upgrade】 Experience the perfect temperature for up to 9 hours of cold and 5 hours of hot beverages without any sweat or spill. Our double-wall insulation technology ensures your drinks stay fresh and comfortable whether you're sipping on milk, juice, or dry snacks. Perfect for the busiest of days.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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